While it may sound like a non-profit organization, it really is really a government institution. National Charity Services is a database of all of the charities in Kaldus, and what they provide help with. Then, they have the telephone number of 211. For example, if someone needs help in getting their pet a prescription filled, they will dial 211, and the operator will look up all pet charities, and organization that provides assistance with filling prescriptions. This information is then relayed to the caller where they can then call the appropriate organization. This is done to make finding the help one needs quickly and easily. National Charity Services in itself is not a charity. All non-profit charities must register with National Charity Services. This is done so the Service can provide the information that the caller in need can get. It will be up to the caller to contact the charity provided as a possible option.