Acquiring services with any Kaldan company will require a bit of extra work. Everyone will need a GIN, to acquire a GAON. The GAON and NIN must match for the service to be activated. This is one reason that the GIN must be kept as secret as possible. If the person has 2FA on (highly recommended), then they will need a Business ID Number from the business they wish to have an account with. This will apply with any business entity whether being a landlord with 1 rental unit to the most powerful company in Kaldus. All businesses will require a GAON in order to create a new account.
When one wishes to setup an account, they will acquire the Business ID Number from the business. They will then log into the government portal ( https://gov.ka/login ). This will be done with their GIN, and password. If using an unrecognized device, they will have to provide their 2FA code from the handheld’s authentication app. If the device is their’s, then they can select recognize device checkmark. Once logged in, they will go to Services > Accounts > Acquire GAON. Once at the appropriate page, they will provide the Business ID number, and verify it is with the company they wish to do business with. The GAON will only work with the company that matches the Business ID Number. The person will then either copy the GAON, or download the QR code depending on which method they wish to activate services.
If the person wishes to go to the store to activate services, they will want to bring the QR code, and their ID card which they should be carrying anyways. The representative will scan the QR code, and information about the person will be displayed. This will show the information on the ID card including the photo. The photo on the computer screen, on the ID card, and the person signing up for services must be the same. If not, the representative should deny opening the account. The person and representative will go through the process in setting up their account, and selecting the services they wish to have.
New accounts can not be setup by telephone. This is because there is no way to authenticate that the person that requires services actually the same person that they are speaking with. Therefore, in person, and online is the only option. A company is not required to provide online account creation.
If signing up for services online is available, and the person wishes to do it this way, then they will go to the company’s website, and select a link for setting up a new account. They will be required to provide their GAON (copied from the government portal), and upload the .png file (available on the government portal) to the registration process. Their account will be on probation which will limit how much services they can acquire. In example, the phone company might only allow 1 phone account during this probationary period. An investigation team will compare the information as best as can be done online. Obviously, they wouldn’t have seen the person filing for services, but the previous processes should make it much harder for a bad actor to acquire a matching GAON. Once the account has been reviewed, the account will no longer be in probationary period, and the person will have more access to services. If the person acquiring services is a foreigner, they can only acquire services for a new account either in their home country, or in Kaldus. This means that the person should turn off any VPN service while applying for services.
Once services have been setup, the person will be able to make changes. The business will also be recognized as an established business in the government portal. This will be important to reduce the chances for a bad actor to acquire services in conjunction with the person’s service. The person would also be able to see all of the businesses they are connected with, and can dispute any account they do not recognize. This again is to reduce the chance for a bad actor to game the system against the subscriber.
Modifying services will not require this process to be done. Once the account is setup, they will be able to make changes normally. The only time they will have to repeat this process is if they cancel services, and wish to reactivate.
Acquiring serivices for a minor, the process will have to be done in a similar method. Only guardians can activate an account for a minor. When a minor is to receive services, then they must select services for a minor in the account process. The guardian will provide their ID card, and the minor’s ID card, and a GAON. Once the minor acquires their GIN, the account will be moved to their own account and they will be legally responsible for that account. Obviously, the guardian is likely to pay for services, but keep in mind that a minor also receives a GBI payment, and can likely afford any service they might need. I can only see this apply with telephone services.